Payment blocked via website

Discussion in 'General' started by Mark Janssen, Jun 9, 2015.

  1. Mark Janssen

    Mark Janssen Standard User

    Joined:
    Jun 9, 2015
    Messages:
    1
    Hello,

    Since a few weeks i'm trying to buy the MaXim DL 6 Pro software via the Cyanogen website. After filling in all the payment information (Mastercard, Europe) the website blocks the payment.

    Is there another way to get the software? Or is it possible to pay a different way?
     
  2. Tim

    Tim Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    1,707
    The likely problem is the bank that issues your credit card. Since we are located in Canada (I assume you are probably within the US), in some cases, your bank will require authorization to make a purchase out of country. If you call your bank, and tell them you will be making the purchase, they will be able to authorize it, and you should then be able to complete the transaction via the website.

    The only other payment options are via check or wire transfer which can take some time to process.
     

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