Staff Assigned: Bill Lynch Problem with sbig st2000xm

Discussion in 'Legacy Models - Community Support' started by Konstantinos, Oct 6, 2021.

  1. Konstantinos

    Konstantinos Standard User

    Joined:
    May 23, 2016
    Messages:
    20
    Hello
    I face a problem with sbig st2000xm camera. This is a very old legacy camera model.

    After trying to capture some light frames I get these strange results. You can refer to attached images.
    The ccd tempearatures is 0 degress celcius.

    I have tried to solve this problem by powering off the camera. Uninstall the sbig drivers and re-install the drivers. Then power on the camera.
    But the problem still appears some times...

    Is this problem caused by some malfunctioning in camera hardware?

    Thank you in advance
    Konstantinos
     

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    Konstantinos, Oct 6, 2021
    #1
  2. Doug

    Doug Staff Member

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    Sep 25, 2014
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    10,316
    Could be... I'll refer this one to @Bill
     
    Doug, Oct 6, 2021
    #2
  3. Konstantinos

    Konstantinos Standard User

    Joined:
    May 23, 2016
    Messages:
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    Hi any news on this?
     
    Konstantinos, Oct 27, 2021
    #3
  4. Colin Haig

    Colin Haig Staff Member

    Joined:
    Oct 27, 2014
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    Hello Konstantinos, please contact @Bill directly for hardware repair.
    His email: bill (at) sbig (dot) com
     
    Colin Haig, Oct 27, 2021
    #4

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