Problem with ST10XME ccd

Discussion in 'Legacy Models - Community Support' started by Nello Ruocco, Feb 18, 2021.

  1. Nello Ruocco

    Nello Ruocco Standard User

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    Feb 16, 2021
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    Hi
    sorry if i write here but i don't find right place of forum.
    I am Nello Ruocco, an amateur Astronomer an director of Osservatorio Astronomico Nastro Verde di Sorrento MPC code C82 in Italy and i have a problem with Sbig ST10XME ccd : the principal sensore lose of sensibility and even if the temperure is -30*C, in the light frame there is too much noise.
    There is anyone that can help me?
    I insert an image of light frame 30 sec at -31 temp ccd 20210215_201240.jpg

    Thank a lot
    Nello Ruocco
     
  2. Colin Haig

    Colin Haig Staff Member

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    Hello Nello,
    Please contact @Bill via bill (at) sbig (dot) com for camera repair information.
    You should have already seen an email from me yesterday.
    Best regards
    Colin
     
  3. Nello Ruocco

    Nello Ruocco Standard User

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    I write him about two week ago but without answer.
    I'll try again

    Nello
     
  4. Colin Haig

    Colin Haig Staff Member

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    Did you get my email?
     
  5. Nello Ruocco

    Nello Ruocco Standard User

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    Feb 16, 2021
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    Only the mail for subscrive at forum
    I replay at your mail.

    Regards

    Nello
     

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