Problems on my older ST-8300C

Discussion in 'Legacy Models - Community Support' started by massimo penna, Jan 2, 2019.

  1. massimo penna

    massimo penna Standard User

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    Dec 24, 2018
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    I have a st-8300c sbig that was probably damaged by a lightning strike that hit the observatory several months ago. When I connect the power supply to 12 volts, the fan turns correctly and the red LED make a very fast flashing, but the camera is no longer recognized by the computer and the LED remains off. What can I do to understand the damage suffered?
    Thank you and happy new years to all.
    Massimo (Italy)
     
  2. Doug

    Doug Staff Member

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    The USB interface may be damaged. It's also possible that the computer's USB port was damaged, so try the camera on a different port first - preferably on a different computer (with drivers installed!). If it still does not work then it will probably have to go in to Bill at SBIG Service & Repair - contact bill@sbig.com
     
  3. massimo penna

    massimo penna Standard User

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    Dec 24, 2018
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    Thank you Doug, I have just tried with two other computer, but the camera doesn't work. So I will contact Bill for the repair.
    Massimo.
     
  4. Doug

    Doug Staff Member

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    Sorry to hear that. Bill will be able to help.
     

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