SBIG driver: camera not found error 30001

Discussion in 'CCDOPS and SBIG Universal Driver (Retired)' started by Dave, Feb 27, 2015.

  1. Dave

    Dave Standard User

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    I was doing an autofocus run when the camera program locked up during a download.(The Sky X camera add on) When I restarted, I noticed this error. However there were no indications the drivers were missing or unavailable. In Windows 7 the SBIG driver was clearly present in the device manager. Driver checker confirms everything is updated. Would this be a usb problem unrelated to any specific driver?
    Thanks
    Dave
     
  2. Tim

    Tim Staff Member

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    It could be a USB problem. Are you using a USB hub? Try testing by directly connecting to the computer.

    Does this same issue occur if you test the camera with CCDOps?
     
  3. Dave

    Dave Standard User

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    Same thing happened with CCDSoft (different error number). Now when I just downloaded the update for The Sky X the problem is gone but I think that was just luck? If it happens again what would the troubleshooting steps be and if it is a USB issue for Windows 7 any idea what steps to sort that out?
    Thanks
     
  4. Tim

    Tim Staff Member

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    Are you using a USB hub? Try testing by directly connecting to the computer.
     
  5. Dave

    Dave Standard User

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    No usb hub. 4 devices to native usb ports on laptop: mount, camera, focuser, mouse. No difference noted with switching to the other ports
     

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