SBIG driver: CFW error motor timeout. Error = 31004 at -15c and less

Discussion in 'Filter Wheels' started by Martin Dufour, Feb 12, 2021.

  1. Martin Dufour

    Martin Dufour Standard User

    Joined:
    Apr 22, 2016
    Messages:
    52
    Hi SBIG team,

    When l work with my STXL11002 (FW8G-STXL) at less than -15c, l get the SBIG driver: CFW error motor timeout. Error = 31004 message ...

    I read on this forum a post about this error and the solution look like to ajust the tension adjustment into the filter wheel. It is possible the temperature will affect the original tension adjustment and l need to adjust it ?

    Thanks

    Martin
     
  2. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    8,633
    In theory thermal expansion and contraction could affect the tension. So this is possible. Usually the adjustment isn't that critical, but perhaps yours is simply too tight.
     
  3. Colin Haig

    Colin Haig Staff Member

    Joined:
    Oct 27, 2014
    Messages:
    5,518
    Location:
    Earth
    Martin, if you need this to be repaired, please contact @Bill via bill (at) sbig (dot) com
    We will need the serial number of the unit and when you purchased it.
     

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