Resolved SBIG Filter wheel doesn't work

Discussion in 'Filter Wheels' started by Timm, May 30, 2018.

  1. Timm

    Timm Standard User

    Joined:
    May 27, 2018
    Messages:
    3
    Hi new to the forum and hope this is the correct place to post.

    I did email Sbig looking for help on Sunday but haven't heard anything and thought maybe someone would know how to help.

    I am using SBIG 8300 mono and 8 position filter wheel purchased it new 1 1/2 years ago. Using the sky X to control everything has been working well.

    The other day filter wheel just stopped working. I haven't changed any of my settings or updated any software. I am still able to connect filter wheel but when I send a message to choose or change filters positions I get an error motor time out error. I downloaded CCDOPS lite and when tried I got the Motor timeout error.

    if anyone has suggestions what to do it would be appreciated.
     
  2. Bill

    Bill SBIG Service and Repairs Staff Member

    Joined:
    Oct 12, 2014
    Messages:
    527
    Timm,

    Any chance you plugged the filter wheel into the camera while the camera was already powered up?

    -Bill
     
  3. Timm

    Timm Standard User

    Joined:
    May 27, 2018
    Messages:
    3
    Hi Bill,

    thank you for quick response. No don't think so I leave them hooked up together all the time. Never had any reason to disconnect them.
     
  4. Bill

    Bill SBIG Service and Repairs Staff Member

    Joined:
    Oct 12, 2014
    Messages:
    527
  5. Timm

    Timm Standard User

    Joined:
    May 27, 2018
    Messages:
    3
    email sent thank you
     

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