Staff Assigned: Bill Lynch ST-8XME issues

Discussion in 'Legacy Models - Community Support' started by astrophys, Nov 13, 2019.

  1. astrophys

    astrophys Cyanogen Customer

    Joined:
    Apr 19, 2016
    Messages:
    12
    Hi,
    I have a camera that has been producing an immense amount of dead pixel columns and other sensor issues. Pics are attached. I've updated the drivers and also tried older drivers that were used when the camera produced normal images. Each image produces a slightly different and noticeable changes in noise. Let me know if it's dead, needs some computer tweaking, or a service from Bill. Is it actually still serviceable? Serial number 812051928.

    Image 1 is 1 sec, no cooling, no dark.
    Image 2 is the same to show the changes.

    Image 3 is at 10C.
    Image 4 is at 0C.

    Image 5 is at 0C with a dark applied.
    Image 5A is the same as 5 but screen stretched.
     

    Attached Files:

  2. astrophys

    astrophys Cyanogen Customer

    Joined:
    Apr 19, 2016
    Messages:
    12
    added 5A
     

    Attached Files:

  3. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    10,316
    Please upload FITS images; it's hard to see what's going on with JPEGs.

    @Bill will want to have a look at this.
     
  4. Bill

    Bill SBIG Service and Repairs Staff Member

    Joined:
    Oct 12, 2014
    Messages:
    531
    I'm thinking Digital Board (the one that power and USB connect to), can't be certain though. Send me an email, bill@sbig.com, and we can talk about sending it in.

    -Bill
     

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