St-i camera connection

Does Anyone knows why i can't connect my St-i cam, it tells me that the device is not found! But in the device manager, the camera is knowed.

 

Patrick,

Did you download the driver updates?
ftp://ftp.sbig.com/pub/SetupDriverChecker64.exe

 

Sorry, i did not explain that much about my situation, so here some more details about my problem, i'm using a sbig stf 8300m with a St-i as an autoguider,, my EOS, was Windows 8.1 and everythings works very well, then two months ago, i bought a new Dell Alienware PC with Windows 8.1 and i've installed all the stuff and , yes i did the drivers updates, and i'm able to connect my STF8300 but when i want to connect the St-i, it does not work. In the driver checker i 've noticed that all the drivers are the same except one of the drivers that is not the same as on my old PC. The old driver was sbigucam.hex version 2.42 and now instead it's sbigpcam version 2.46. Do you think could it be my problem? How can i exchange them?
By the way , thanks for your reply!!! And sorry about my english, i hope you understand i'm a french canadian!!!

 

Patrick,

Are you are connecting the ST-I as camera number 2.
Is this happening using CCDops? Do you have the latest version?

Also anytime you upgrade your CCDOps you should also upgrade your Drivers using the SBIG Driver Checker utility as follows:
If you have previously installed the Driver Checker and have an Internet connection on this machine:
1) Run the driver checker.
2) Click the Download button to download the latest drivers.
3) Click the Update button to update your System.
If you haven’t installed the Driver Checker do this:
1) Download the Driver checker from our web site.
2) Run the Driver Checker.
3) Click the Update button to update your System.

 

I 've just run the Sbig driver checker and done all the steps you gave me previously and all my drivers are up to date,. I'M using CCDsoftv5 and usually it works very well, but not on this PC, so i've tried with CCDops v.5.53 ( which i'm not very familiar with ) so i've launch a second CCDOps and it can't establish a connection with the St-i camera. But there is no problem with the STF8300, i can perfectly control it. I really don't know what to do. As i sais previously, i think that it coulb be the sbigpcam.hex driver. '' The old driver was sbigucam.hex version 2.42 and now instead it's sbigpcam version 2.46'' and it still working on my old PC.

 

Finally , i think i found my problem!!!!!! YEAHHHH, Could it be the USB cable??? I just try another one and ''Eureka'' it works!!! Do you think it needs a special USB cable??
Thank you anyway for your efforts to helping me, i hope that was only that! I'll try that right away this night, hope everything will be fine. Thanks again!!

 

Patrick, no I just think you had a bad cable.

I am very glad you found the issue.
If you need anything email, call or Skype.

 

I found I couldn't use the 15 foot USB cables that came with the ST-I or the STF-8300. I had intermittent drops. Switching to 10 foot cables solved the problem. I did not try better quality 15 foot cables - I figured the ones that came with the camera would have been good enough quality, but they weren't.

 

Hi Tim
I have found a similar problem. I have an SBIG 8300C and a ST-i. I use a 24' USB extension to my control room. The Sbig 8300C works fine on the USB extension but when I tested the ST-i separately using the 24' USB extension I get camera not found. When I tried both cameras in the observatory with their original cables they both worked fine. So it sounds like I need a heavier duty cable for my ST-i. Do you have any recommendations on what specifications that I need when I order a new USB extender?
Thanks, I do appreciate it.
Pat

 

Hi Patrick,

Here is a thread on extenders. 15 feet is the maximum. You can use a powered USB hub to extend.
The thread below talks about this as well.
http://www.diffractionlimited.com/f.../stf8300m-and-tx_timeout-error.343/#post-1635

 

15 feet is the maximum with no extender... The company makes no official recommendations on brand.
If you are only running 24 feet an industrial USB hub should do fine.

 

Hi Tim

Thanks for information.

Pat.

 

Hi Tim
I have had the same difficulty connecting my remote STi through MaxIm v6.09. I followed the Driver installation exactly and got both the STL 11000 ( camera 1) and the STi (camera 2) set up OK. Both CCD connected directly to my PC. The problem was I got no image from the "guider" ie the STi in MaxIm. In desperation I successfully loaded the STi as the Autoguider on SkyX and it took autodark-calibrated images OK. So is there a special selection in Settings I need to use in MaxIm such as Relays , ASCOM etc?
Joel

 

Joel,

It could be your settings. I emailed Doug just in case but I bet it's a settings issue.
I am happy to use team viewer and look at your settings.

Let me know if I can help.
Regards
Tim

 

Hi Joel,

1. Make sure you have the latest SBIG drivers.
2. Make absolutely sure you are running version 6.09.
3. If still having trouble then try turning off threading in the camera Setup tab / options.

If you still have issues call me or Skype me. I am happy to take a look on your computer with Team viewer and check all the settings.