Resolved ST10xme Can't connect to a Win 10 PC

Have Win 10 pc with CCDOps and CCDSoft installed. Downloaded latest drivers thru Driver checker 64, they installed ok. Camera shows up in Device Manager, as working properly. But camera will not connect in either program. Same routine connects it ok to two other PCs, one a Win 8.1 and the other a Vista Home version 32 although that uses the 32 bit drivers. Any ideas why it won't connect?

 

Yes neither software connects. The same programs connect fine on another laptop and a desktop. When I plug in the camera usb connector the camera lights up, runs, and is recognized in Device Manager as working properly, just as the other pc's. I am running a demo version of Maxim DL on the problem pc as well as on my Win 10 desktop. The camera connects fine to the desktop but on the laptop Maxim only lists lpt and ethernet as the drop down connection choices, doesn't show USB as an option. Have tried plugging in to all three usb slots (2x3.0, 1x2.0) on the laptop but no success. Odd that when you plug in the camera to the laptop it "chimes", lights up the camera and gets it running as though it sees it fine but neither CCDOPS, CCDSoft or MaximDL can connect on this particular pc. In Device Manager the camera is shown as SBIG USB Devices with Firmware, although it is not in the Universal Serial Bus Controllers section, just in the list above that, but that is same for the pc's that work. It seems to be unique to this laptop. I have no problem connecting all sorts of other usb devices to this laptop, just the ST10...

 

Doug, thanks for advice. I just performed the test you describe. Works fine on "good" PC, grabbed an image. Unplugged usb and plugged it into the "bad" laptop pc. Same error message No camera can be found. USB is selected in the Graphics/Comm menu.

 

Yes, I just reinstalled drivers thru that ftp, are same as what I have on both good and bad pc's. Did not help.

 

My "bad" pc with the connection issue is running Win 10 Pro so it can be connected to by Remote Desktop Connection

 

OK I will try that. I just had a Windows 10 update install yesterday on the "good" desktop which didn't affect st10 camera connectivity. The same sbig drivers are on that and the 'bad" laptop pc.
I'll remove all the sbig drivers in Windows system and system32, then reboot. Then use DriverChecker64 to reinstall them and see what happens. The only difference between the "bad" and good PCs re Windows 10 is that the bad PC is running Pro version and the good one is Home version. Maybe that has something to do with it. I have Pro installed on the bad pc because it is needed to remotely access it via Remote Desktop Connection, which I need to do. I'll post if it works. If/when your driver update project works can you post it here or let me know? My email is ebyt7@aol.com.
Thanks! Tom

 

I just did the sbig drivers cleanse and reinstalled them all via DriverChecker64, rebooted. Same problem. Funny how the camera lights up, turns on and the pc chimes out when the usb is plugged in, and it shows as installed and working OK in Device manager, but just will not be detected by CCDOPS or CCD Soft or Maxim DL.

 

hello.
On the "bad" pc it messages that no camera is found, check connection, etc.

On the "good"pcs it says "a camera was found that doesn't require firmware uploads.
Simply update the Drivers and reboot the camera".

 

hello friends
Well I took the nuclear or Gordian knot cutting option and reloaded Win10 altogether. Luckily I didn't have too many programs on this pc and just needed time to reload and configure them afterwards.
I came to the conclusion that something had buggered the usb control enough to cause the st10 not to connect, even though I could still connect other usb devices, which was weird. So I'm just guessing here but something was clearly amiss with sbig usb camera connectivity only on this particular pc.
After reloading Win10 I loaded CCDOPS and CCDSoft and DriverChecker 64 drivers updated. happy to report everything works fine now, the camera operates perfectly and is instantly recognized by the programs.
One possible cause is awhile back I connected an older Belkin usb to serial adapter to this pc but it was not recognized. Belkin indicated a workaround legacy driver was available that worked with Windows 10, although it was built for Win 7. I downloaded it and it did work but I wonder if my Win10 Pro was not entirely happy with that Win7 usb driver and it caused this problem. I have since ordered an adapter specifically for Win 8 and 10, so hopefully it will be fine. I need one to connect an old but very reliable serial PC Focus Aid interface box to my JMI NGF-S motorized focuser used on my C11 and C14 Edge and Tak CN212 scopes.

Thanks very much for your help and advice with this, it was a bugger for sure. Sorry to have taken up time with this but this support forum is excellent and I appreciate the attention you gave to this.

 

Yes, I have that Tripplite adapter coming.
The Belkin adapter/driver thing is the only thing I can think of that I did to the pc before the problem happened, related to usb connection anyway.
Thanks again for your support.