ST2000XM Light Frame Issues

Discussion in 'STF Series CCD Cameras' started by HydrogenAlpha, Sep 22, 2015.

  1. HydrogenAlpha

    HydrogenAlpha Standard User

    Joined:
    Mar 3, 2015
    Messages:
    1
    I have been experiencing issues with my ST2K which seems to be unable to read most of its pixels, reading alternating vertical strips of data. I have attached a light frame for reference, which is a 10 second exposure taken with white light shining right into the sensor. Normally, this should give full saturation across the whole, although it is clearly evident that only certain areas are getting/reading the light. Any advice on what is causing this problem? I have tried different cables, and my ST8300M doesn't experience this issue so the problem seems to be with the camera. Thanks!
     

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  2. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    9,956
    Please contact Bill @ SBIG Service and Repair.

    SBIG Service & Repair Center
    130 Castilian Drive, Suite 102
    Santa Barbara, CA 93117
    Bill Lynch - bill@sbig.com
    Phone: (805) 308-6979
     
  3. Bill

    Bill SBIG Service and Repairs Staff Member

    Joined:
    Oct 12, 2014
    Messages:
    527
    Yes, give me a call or email.

    -Bill
     

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