STF-8300M repair or broken.

Discussion in 'STF Series' started by Lee Jin Hyuk, Jul 5, 2019.

  1. Lee Jin Hyuk

    Lee Jin Hyuk Standard User

    Joined:
    Jul 5, 2019
    Messages:
    1
    Hi. Donna.
    The SBIG STF-8300 I received was well received.
    However, after receiving the product, the weather in Korea was not good and I could not go to shoot pictures.
    Then, last night, the weather was so good that I took a photo shoot.
    But I could not take pictures.
    Because an abnormal phenomenon was found in the ccd, I could not proceed to shoot any more.
    The reason for this is that when I look at the picture file attached, the cooling device of the ccd does not work, so the temperature of the ccd has risen by as much as 135 degrees and I was afraid that the ccd would burn.
    I think there is a problem with the product itself.
    What I want to do is pick up this product and then exchange it with a new one, or if you have a dealership you want to repair quickly.
    However, all the costs associated with this will be borne by the seller.
    Please contact.
     

    Attached Files:

  2. Colin Haig

    Colin Haig Staff Member

    Joined:
    Oct 27, 2014
    Messages:
    2,427
    Hello Lee Jin Hyuk,
    Several of my colleagues have left for the day, and will be returning on Monday our time (UTC-4).
    The temperature reading is -135C, which is incorrect. I suspect a faulty temperature sensor.
    What is the serial number of the camera?
     

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