Resolved STL-11000M Guide Camera Image returns all zeros

Discussion in 'STX and STXL Series Cameras' started by Rose Finn, Nov 30, 2023.

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  1. Rose Finn

    Rose Finn Cyanogen Customer

    Joined:
    Oct 15, 2021
    Messages:
    14
    Hi,

    I am using MaxIm DL version 6.21 to control an SBIG STL-11000M camera. When I take an image using CCD 2 (either through the guide tab or the expose tab), it returns all zeros.

    I connected to the camera in CCDOps5 and was able to read out the guide camera normally.

    Note, the guide camera worked with my previous version of MaxIm DL, so this is likely an issue with the upgrade to 6.21.

    Thanks,
    Rose
     

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    Rose Finn, Nov 30, 2023
    #1
  2. Colin Haig

    Colin Haig Staff Member

    Joined:
    Oct 27, 2014
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    Check that the camera settings have the guide chip option for INTERNAL, if you are using the internal sensor.
    Camera Control Window - Setup Tab - under camera 1, click [Setup Camera].
    Similar to this:
    sbig_guide_chip.png
    If it has somehow been changed to EXTERNAL, and you do not have a Remote Guide Head attached, you will get all zeros.

    Also, version 6.40 is current, so you are quite behind in versions. Help... Check for Updates will take you to a web page showing the latest version you are entitled to.
     
    Colin Haig, Nov 30, 2023
    #2
  3. Rose Finn

    Rose Finn Cyanogen Customer

    Joined:
    Oct 15, 2021
    Messages:
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    That did it - thank you!

    Yes, we are behind in versions, but we will need to purchase additional updates.
     
    Rose Finn, Nov 30, 2023
    #3

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