Support for Discontinued Products

Discussion in 'News and Announcements' started by Doug, Aug 5, 2022.

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  1. Doug

    Doug Staff Member

    Sep 25, 2014
    Extended Support

    The following products are discontinued but are on limited extended support. This means we can provide repairs and answer technical questions, but the firmware and drivers are no longer being maintained. Please note that in some cases repair parts may be limited.

    Extended support is available for the following cameras and their associated accessories (including filter wheels and guiders):
    • STF series
    • STX series
    • STXL series
    Driver Support Terminated

    Technical support and maintenance is discontinued for the legacy "SBIG Universal Driver". The final version of the SBIG Driver Checker is available on our web site at:

    All modern cameras use the DL Imaging API, which is under active support.

    Equipment Support Terminated

    Support is discontinued for the following products and associated accessories (including filter wheels and guiders):
    • ST series
    • ST-I series
    • STL series
    • STT series
    • FW8G self-guiding filter wheels
    • STX guider
    • Remote Guide Head
    Support for CCDOPS and all special purpose software (spectrograph, AllSky, Seeing Monitor, SG-4, etc.) has been terminated. The final versions can be downloaded from our Legacy Product Support page.

    User-to-User Support

    If you have problems with legacy equipment that is no longer supported, please feel free to post in the Legacy Models - Community Support section. Other users may have answers for your questions! Our staff may respond to answer simple questions, but will not be able to assist with more complex matters.
    Last edited: Apr 28, 2023
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