Unable to use registered site

Discussion in 'Forum and Web Site Issues' started by David Evans, Aug 24, 2018.

  1. David Evans

    David Evans Cyanogen Customer

    Joined:
    Feb 26, 2018
    Messages:
    23
    I have registered with diffraction limited but after logging in I am unable to get into the registered customers site. Can you help me?
    Thank You
    David Evans
     
  2. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    9,932
    Sure can.
     
  3. David Evans

    David Evans Cyanogen Customer

    Joined:
    Feb 26, 2018
    Messages:
    23
    What do I need to do?
     
  4. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
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    Already fixed.
     
  5. David Evans

    David Evans Cyanogen Customer

    Joined:
    Feb 26, 2018
    Messages:
    23
  6. Zak Foreman

    Zak Foreman Cyanogen Customer

    Joined:
    Oct 22, 2014
    Messages:
    9
    Hi Doug, Same problem for me.
    Hope you can help!

    Zak Foreman
     
  7. Doug

    Doug Staff Member

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    Sep 25, 2014
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  8. Zak Foreman

    Zak Foreman Cyanogen Customer

    Joined:
    Oct 22, 2014
    Messages:
    9
    Thanks Doug, worked a charm!
    Could you please check the status of my renewal order, it seems my old license key is no longer valid.
    Order #6637
     
  9. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    9,932
    Looks like something glitched with your order. It came through but didn't process. We'll fix that for you and get you your license shortly.
     

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