Upgrade Licence has wrong expiry date

Discussion in 'Licensing Issues' started by Peter Hannah, Jun 17, 2021.

  1. Peter Hannah

    Peter Hannah Cyanogen Customer

    Joined:
    Aug 22, 2018
    Messages:
    7
    I purchased 1 year's upgrades on 15 June 2021 (2 days ago). When applying the licence I noticed that the expiry date is 2021/06/15.

    It should be 2022/06/15.
     
  2. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    9,956
    The date is correct. You purchased a one-time upgrade, not a one year subscription, and paid only $55.
     
  3. Peter Hannah

    Peter Hannah Cyanogen Customer

    Joined:
    Aug 22, 2018
    Messages:
    7
    I see. I thought I would be entitled to upgrades for a year.
     
  4. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    9,956
    If you selected that option and paid the correct (higher) price, you would have been.

    If you like we can reissue the license if you pay the price difference.
     

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