The camera wasn't used 2 years, before worked normally, now in case of connection periodically there is a "shuttle error", and the image from the camera is distorted. the photo for an example is 100 seconds of dark
Looks like you may need to get in touch with Bill. Authorized Repair Center Bill Lynch - SBIG Service & Repair Center 3769 Constellation Road, Unit D Lompoc, CA 93436 Bill Lynch - bill@sbig.com Phone: (805) 308-6979 Note: Please contact our authorized service & repair center for an RMA number prior to returning your equipment.
That looks like more than a shutter error :-( Send me an email at bill@sbig.com and I'll give you instructions on sending it in. -Bill
all night long tried to revitalize the camera and it turned out - installed again OS and - it became even worse than the driver on Delle's notebook, it was necessary to take old asus k40in, to set winxp32, again drivers - and then everything earned... But "shuttle error" periodically jumps, it as that can be corrected or already the age of the camera has an effect?
here today's 100 seconds dark shot. One more small question - what can be caused a flare on the left side of a shot?
