Resolved ST-9 not powering up

Discussion in 'STF Series CCD Cameras' started by Paddy McGee, Apr 13, 2017.

  1. Paddy McGee

    Paddy McGee Standard User

    Joined:
    Apr 13, 2017
    Messages:
    2
    I have an SBIG ST-9XME which failed to power up tonight. The power supply seems to be OK (at least the light on it comes on), but the power LED on the ST-9 does not.

    Are there any tips as to where to start looking for a failure within the CCD electronics? (Please note that the power supply will be checked more thoroughly when I can get around to it.)

    Regards,
    Paddy McGee
     
  2. Tim

    Tim Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    1,842
    Best thing to do if it is not powering on is contact Bill Lynch and send it in for service.

    ----

    Bill Lynch – SBIG Service & Repair Center
    3769 Constellation Road, Unit D
    Lompoc, CA 93436
    Bill Lynch – email
    Phone: (805) 308-6979
     
  3. Bill

    Bill SBIG Service and Repairs Staff Member

    Joined:
    Oct 12, 2014
    Messages:
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    Paddy,

    A good first check - Try another USB cable or a different USB port on the computer. If the USB cable is bad (or not plugged in to the camera or if the computer is not turned on) the camera will appear to be dead.

    -Bill
     
  4. Paddy McGee

    Paddy McGee Standard User

    Joined:
    Apr 13, 2017
    Messages:
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    Bill,
    You've hit the nail on the head. The USB cable had become unplugged, and it had been so long since I had unplugged the camera that I had forgotten that it needed to have the USB cable plugged in for the camera to show any sign of life.

    So- having reconnected the USB cable before applying power, all is now good...

    Thanks for the advice!

    Regards,
    Paddy
     
  5. Bill

    Bill SBIG Service and Repairs Staff Member

    Joined:
    Oct 12, 2014
    Messages:
    527
    Excellent! I'm happy to hear it's working.

    -Bill
     

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