STL 11000

Discussion in 'Legacy Models - Community Support' started by Petur Nielsen, May 8, 2016.

  1. Petur Nielsen

    Petur Nielsen Cyanogen Customer

    Joined:
    Aug 3, 2015
    Messages:
    16
    I have STL 11000.
    Upgraded computer to Windows 10.
    Installed driver. When I plug computer into computer the fan does not start and when trying to connect I get an error message

    "error opening camera in dual chip mode could not initalize CCD camera (27)"

    Not sure what I am doing wrong.

    Petur
     
    Petur Nielsen, May 8, 2016
    #1
  2. Colin Haig

    Colin Haig Staff Member

    Joined:
    Oct 27, 2014
    Messages:
    7,430
    Location:
    Earth
    Did you download the latest SBIG driver checker? Does the camera show up in Windows Device Manager ?
     
    Colin Haig, May 8, 2016
    #2
  3. Bill

    Bill SBIG Service and Repairs Staff Member

    Joined:
    Oct 12, 2014
    Messages:
    527
    try another USB cable perhaps...
     
    Bill, May 10, 2016
    #3

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