That doesn't look right. I'm not sure what went wrong but I've kicked off an investigation. You should hear back early next week.
Okay, I'll give you a small chunk of the schematics showing that area. Good luck! [ATTACH]
Gianluca, The all zero images do indicate a hardware failure in your camera. Yes, it is likely possible to assemble a working camera using...
We own the IP. Our policy is to not to release proprietary schematics for hardware, including obsolete equipment. That said, I might be able to...
DigiKey.com part number 381-2463-ND
DLAPI 4.0.2.0 has been released. This update has some bug fixes. https://diffractionlimited.com/down/SetupDLAPIx64.exe (For convenience, the...
Once you install the Thunderbolt adapter, it will appear in the device manager as an Ethernet port. You will still need to configure that port as...
Yes the AC455 has been working flawlessly with my Eagle via the Thunderbolt adapter.
V7.1.4 is a hotfix. Release notes: Batch Save and Convert: Added to Home ribbon. Photometry Graph: Fixed labeling issue. Fixed issue with...
Yes, something was definitely up with the shutter. Those are not blooms. You can see the effects of seeing on the trails - they jiggle around...
Yeah definitely use the latest firmware and software.
Let's rule out the IR preflash diodes. You can't see them with your eye, of course, because you can't see IR. But a camera can. Open the...
I'm actually not certain that's blooming. I'd like to see a FITS image. Check to see if the shutter is working correctly.
A light leak could do this, but it would have to be in front of the shutter. Otherwise it would show up in dark frames. The RBI mitigation...
Can you upload a dark frame, same exposure conditions?
You can get weird shadows if there are no optics on the camera. At least put a piece of white printer paper in front of the aperture, and shoot...
What optics were in front of the camera, if any?
How are you illuminating the camera? There's a shadow in the right, and a bright diagonal line at the top.
It's pretty much impossible to get a diagonal line due to a problem with a CCD sensor. They read out on a grid after all. Watch the operation...
That looks optical. Check the filter wheel and shutter.
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