Glad to hear you are up and running.
No, we don't supply those anymore.
There is an automotive-style fuse on the digital board at the bottom of the camera. Running the cooler without an operating fan or water pump is...
That would be a question for the people who make those software products.
https://cdn.diffractionlimited.com/help/maximdl/MaxIm-DL.htm?rhtocid=_0_5_0#rhtocid=_0_5_0&t=License_Agreement.htm Extract:
Is this an assembly that has been running for a while, or was just set up? Are the address switches set correctly? Does the wheel work alone...
Typically if the cooler shuts off, it's because the camera is protecting itself against too low an input voltage. As the voltage drops, the...
Uh oh, that's really not a good sign that USB ports on both sides are dead. That can happen if you hot-plug the power supply cable, i.e. plug in...
I sent a PM with firmware to test.
Gary, I've been working on some firmware updates for the AC2020. I have an update you might like to try; if so let me know and I'll send it over.
Assuming that's the cause, and not the analog board, replacing it would require full disassembly and reassembly of the CCD cooler stack. Best...
Normally we need completely unprocessed images in order to diagnose a problem. PixInsight in particular completely changes the data range in an...
From your description of the problem, most likely the charge would be $175 for labor. If a replacement motor is needed, that would be an extra...
It is your choice. You could try buying another used AO-8, but apparently you run the risk of it not working. You could buy a new one - they are...
In practice there is some variation in the thermal interfaces for the sensor, resulting in some variability from unit to unit. Most of the...
We are pleased to announce a new filter wheel, the AFW-8-36R. This wheel is compatible with our STC and Aluma CCD series cameras, as well as many...
If I recall correctly, RBI mitigation is controlled by the Readout Mode. So if it's not showing in the FITS header READOUTM field it wasn't being...
I have no idea if an old CFW8 would work with an STX... they certainly aren't mechanically compatible. Set it to Standard. Period. Anything...
Always use Standard, period. Everything else is for obsolete wheels that haven't been manufactured for a decade or two.
Yes, of course. See https://cdn.diffractionlimited.com/help/maximdl/MaxIm-DL.htm#t=Convert_RGB.htm
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