Brian - Doug has given some good advice. I've been following this, and the dark looks perfect. I'd try his test as a next step. What's the...
Just jumping in here - can you take a FITS image and send that ? If it is too big, please use Dropbox or WeTransfer.
Hello Tamotsu Takayanagi-san, We are sorry to say that replacement filters are not available for the STV color filter wheel. The camera is...
Thanks for letting us know that it was the cable. I'm glad to hear it is resolved. Clear skies!
Sorry to hear about the accident! Take care of yourself and get better soon.
Just because it worked with the old computer and old operating system, does not mean the "new" computer is happy or up-to-date. The "new" PC...
What operating system (exactly) is this? eg Windows 11 Professional 24H2? The STX is not a USB composite device. Likely some other device on the...
Oh that can frustrating. It's probably a missing update for the computer or OS itself. Give this a read - many folks have been down the same...
What is it that you want to do ? eg astrophotography? photometry? astrometry? If you don't have a compelling reason to change it out, the longer...
We've released an AC4040 FPGA firmware update 17 that deals with a rare deadlock issue related to filter wheel errors. You may want to give it a...
One more thing I should mention: DL Config Utility has a table showing any attached peripherals. It lists Type/Model Name. If the filter wheel...
Hi Eric - Thanks for the update and feedback. Regarding the input voltage: Several camera models (designed since about 2018) have a simple...
MaxIm needs authorization to register itself for certain security-sensitive functions - for example, the scripting interface that allows third...
Al, if you've got PC issues, see tips #3,4,5 here: https://forum.diffractionlimited.com/threads/windows-10-and-11-tune-up-fixing-pc-issues.8196/
Same applies to TheSkyX 32-bit and 64-bit - that should not be running while you are trying to debug, because the TSX Camera Add On will try to...
Additional point: MaxIm 6.x and SBIG Driver Checker use 32-bit sbigudrv.dll (usually in Windows\SysWOW64, could be elsewhere too). MaxIm 7.x...
Make sure you haven't got multiple "consumer" programs trying to connect at the same time. You have to quit MaxIm before you can launch SBIG...
No worries. I was pretty sure it had to be something simple, as I was involved in testing the early releases of 7, including on an ST-10XME. I'm...
I'd suggest testing on the workbench with the filter wheel lid off to see what it is doing when (a) power on homing, and (b) when commanded to move.
The ST-2000 guide CCD sensor is internal to the main camera body, located beside the main CCD, so it must be set to Internal. The STXL- camera,...
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