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  1. Colin Haig
    Post

    Filter Wheel Issues

    Any chance it is actually an FW5-STX ?
    Post by: Colin Haig, Nov 8, 2024 in forum: Filter Wheels
  2. Colin Haig
    Post

    Filter Wheel Issues

    What EXACT wheel and what is it connected to EXACTLY.
    Post by: Colin Haig, Nov 8, 2024 in forum: Filter Wheels
  3. Colin Haig
    Post

    Filter Wheel Issues

    Change it to Standard not a cfw8 which is legacy.
    Post by: Colin Haig, Nov 8, 2024 in forum: Filter Wheels
  4. Colin Haig
    Post

    Aluma 3200 Main Sensor and Cooling Troubles

    My colleague @Tim may need to assist, unless this can wait until Tuesday of next week.
    Post by: Colin Haig, Nov 7, 2024 in forum: Aluma CCD Series
  5. Colin Haig
    Post

    StarChaser 4

    News is that we're going to make a change to the way binning operates for the SC-2, SC-3, SC-4 guiders which we think will help with star...
    Post by: Colin Haig, Nov 6, 2024 in forum: Guiding and Adaptive Optics - StarChaser and AO
  6. Colin Haig
    Post

    Recently Fixed Camera Not Working

    Mark, I'm at a bit of a loss on this - we're thousands of miles from your equipment, and the randomness of the failures is very hard to figure...
    Post by: Colin Haig, Nov 4, 2024 in forum: STX and STXL Series Cameras
  7. Colin Haig
    Post

    SDK request

    Hi Ashley, I'll ask my development colleague @Adam Robichaud to get in touch regarding an SDK.
    Post by: Colin Haig, Nov 4, 2024 in forum: Aluma CCD Series
  8. Colin Haig
    Post

    SBIG STF 8300M - 1000 ADU problem

    Albin, I'm pretty sure we tried to email you and did not get a response. The camera has to come in for repair. Please complete this RMA form:...
    Post by: Colin Haig, Nov 4, 2024 in forum: STF Series CCD Cameras
  9. Colin Haig
    Post

    NGC 7635

    That's a great image -it's a tricky object, and I haven't had a lot of success with it in the past. This is nicely done! :D
    Post by: Colin Haig, Nov 1, 2024 in forum: My Astrophotos
  10. Colin Haig
    Post

    STF 8300M : Probably a blown fuse?

    I'll ask my colleague @Tim to assist. Error 27 likely means the operating system is unable to talk to the camera. Are you getting a yellow...
    Post by: Colin Haig, Nov 1, 2024 in forum: STF Series CCD Cameras
  11. Colin Haig
    Post

    Aluma 3200 Main Sensor and Cooling Troubles

    Hi Anna, Can you provide the serial number of each camera? It is on a silver sticker on the side of the camera body. General comment: There is...
    Post by: Colin Haig, Nov 1, 2024 in forum: Aluma CCD Series
  12. Colin Haig
    Post

    Filter Wheel Issues

    So you've resolved your issue?
    Post by: Colin Haig, Oct 28, 2024 in forum: Filter Wheels
  13. Colin Haig
    Post

    CCDOps - Average Images

    You can get a FREE TRIAL of MaxIm DL here: https://diffractionlimited.com/maxim-dl/
    Post by: Colin Haig, Oct 25, 2024 in forum: CCDOPS and SBIG Universal Driver (Retired)
  14. Colin Haig
    Post

    Resolved STX 16803 exposure times?

    It's the same answer. Because it is a full frame CCD, not an interline CCD, it requires a mechanical shutter to cover the sensor while it is being...
    Post by: Colin Haig, Oct 24, 2024 in forum: STX and STXL Series Cameras
  15. Colin Haig
    Post

    Recently Fixed Camera Not Working

    The problem was non existent when you received the equipment back. It didn't magically fail. "Error opening camera in dual chip mode" - the...
    Post by: Colin Haig, Oct 22, 2024 in forum: STX and STXL Series Cameras
  16. Colin Haig
    Post

    Recently Fixed Camera Not Working

    This is indicative of a hardware problem, likely with the USB or the computer.
    Post by: Colin Haig, Oct 22, 2024 in forum: STX and STXL Series Cameras
  17. Colin Haig
    Post

    Recently Fixed Camera Not Working

    I did not say that the bright star recognition problem is directly related; however this is still an error that must be fixed, as it impacts a...
    Post by: Colin Haig, Oct 16, 2024 in forum: STX and STXL Series Cameras
  18. Colin Haig
    Post

    Recently Fixed Camera Not Working

    Mark - I just spotted something that could be giving you a problem. Go into MaxIm, File... Settings, Site / Optics and fix the Optics parameters...
    Post by: Colin Haig, Oct 16, 2024 in forum: STX and STXL Series Cameras
  19. Colin Haig
    Post

    Recently Fixed Camera Not Working

    Thanks for the report.
    Post by: Colin Haig, Oct 16, 2024 in forum: STX and STXL Series Cameras
  20. Colin Haig
    Post

    AC2020bsi not initializing consistently in MaxIm DL 6 or 7

    I'll ask my colleague @Adam Robichaud to get in touch.
    Post by: Colin Haig, Oct 15, 2024 in forum: Aluma AC Series CMOS
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