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  1. Bill
    Post

    Replacement of desiccant pack in an ST-402ME

    Tim, Email me. -Bill
    Post by: Bill, Apr 24, 2022 in forum: Legacy Models - Community Support
  2. Bill
    Post

    FW8S-STXL motor stops

    Eric, Send me an email, bill@sbig .com and I will give you the details for sending it in. -Bill
    Post by: Bill, Apr 22, 2022 in forum: Filter Wheels
  3. Bill
    Post

    STT-8300M Temperature Creep

    I'm not a software guy but... the camera isn't capable of changing the cooling setpoint.
    Post by: Bill, Apr 16, 2022 in forum: Legacy Models - Community Support
  4. Bill
    Post

    2000xm camera Relay not working in S direction

    If the cable is correct then it's likely the IC, U2, on the digital board (the one that the power and USB plug in to).
    Post by: Bill, Apr 11, 2022 in forum: Legacy Models - Community Support
  5. Bill
    Post

    FW8S-STT Spring Loaded arm question....

    I don't know the size but I have a few. Mike, send me an email, bill@sbig .com with your address and I'll mail you a couple. -Bill
    Post by: Bill, Apr 9, 2022 in forum: Filter Wheels
  6. Bill
    Post

    STXL 10002 banding issue

    Brian, This is a ccd characteristic discovered when SBIG went to the 11002 back in the day. Send me and email, bill@sbig.com, and I will send you...
    Post by: Bill, Mar 7, 2022 in forum: STX and STXL Series Cameras
  7. Bill
    Post

    Resolved Camera Setup for AO-X and SC-3

    Wouldn't that be a squirrel?!? :-)
    Post by: Bill, Mar 3, 2022 in forum: Guiding and Adaptive Optics - StarChaser and AO
  8. Bill
    Post

    STT-8300MM fan cooling system problem

    email sent.
    Post by: Bill, Feb 24, 2022 in forum: Legacy Models - Community Support
  9. Bill
    Post

    STF-8300 Firmware KO

    Let Tim know when you are available for a remote session.
    Post by: Bill, Feb 23, 2022 in forum: Legacy Models - Community Support
  10. Bill
    Post

    STF-8300 Firmware KO

    EEprom info/offset and gain numbers should be intact once the camera is restored
    Post by: Bill, Feb 23, 2022 in forum: Legacy Models - Community Support
  11. Bill
    Post

    STF-8300 Firmware KO

    I don't know. All I know is that when a camera gets bricked due to an interruption of a firmware update, it can be reprogrammed with STXUtils....
    Post by: Bill, Feb 23, 2022 in forum: Legacy Models - Community Support
  12. Bill
    Post

    STF-8300 Firmware KO

    It's not a failure in that something broke, it's the "brick" that happens when a firmware update gets interrupted.
    Post by: Bill, Feb 23, 2022 in forum: Legacy Models - Community Support
  13. Bill
    Post

    STF-8300 Firmware KO

    My understanding is that this was a firmware update that was interrupted. If that is true, then reprogramming the camera with STXUtils would be...
    Post by: Bill, Feb 23, 2022 in forum: Legacy Models - Community Support
  14. Bill
    Post

    Small black screws

    Those are 4-40 x 3/16" (1/4" will work too) pan head, phillips.
    Post by: Bill, Jan 16, 2022 in forum: Legacy Models - Community Support
  15. Bill
    Post

    STL11000M cooling

    Martin, Definitely check the Fan. If it's not working then the heat from the back side of the cooler doesn't get dissipated, the camera gets...
    Post by: Bill, Jan 6, 2022 in forum: Legacy Models - Community Support
  16. Bill
    Post

    Resolved ST2000-XM Power Cable

    I bought a few of those supplies and they worked fine. The correct voltages are on the correct pins. -Bill
    Post by: Bill, Dec 3, 2021 in forum: Legacy Models - Community Support
  17. Bill
    Post

    Resolved ST2000-XM Power Cable

    A suitable replacement supply for the old ST cameras is the GP50A13D-R1B, Digi-Key part # 1866-1832-ND. -Bill
    Post by: Bill, Dec 1, 2021 in forum: Legacy Models - Community Support
  18. Bill
    Post

    STF-8300M lost its marbles - found some of them

    John, Nominal gain and offset values for this model are, in the neighborhood of, 152 and .38. The offset can vary quite a bit but the gain should...
    Post by: Bill, Aug 26, 2021 in forum: STF Series CCD Cameras
  19. Bill
    Post

    CFW-8 and ST-8300M

    I've never tried it. I would think straight through. The CFW-8 and CFW-9 are pretty similar except the 8 runs out of the serial port and the 9...
    Post by: Bill, Aug 2, 2021 in forum: Legacy Models - Community Support
  20. Bill
    Post

    CFW-8 and ST-8300M

    It might work (with an adapter) if you identify it as a CFW-9 in the FW Setup, I'm not sure though. -Bill
    Post by: Bill, Aug 2, 2021 in forum: Legacy Models - Community Support
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