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  1. Bill
    Post

    Image Abnormality - Flats 8300

    It looks like frost. -Bill
    Post by: Bill, Jan 6, 2020 in forum: Aluma CCD Series
  2. Bill
    Post

    Sensor cleaning

    Carl, Cleaning the ccd's can be tedious, it can take several tries. We do it under a microscope. Send me an email, bill@sbig.com, and I can give...
    Post by: Bill, Jan 6, 2020 in forum: Legacy Models - Community Support
  3. Bill
    Post

    STX 16803: shutter error

    I've sent Miguel a message. -Bill
    Post by: Bill, Jan 6, 2020 in forum: STX and STXL Series Cameras
  4. Bill
    Post

    Horizontal bands in light frames with SBIG ST2000XM

    Fred, Sorry for the confusion. The camera will have to come in for repair. Send me an email, bill@sbig.com, and I will give you the details for...
    Post by: Bill, Jan 6, 2020 in forum: STF Series CCD Cameras
  5. Bill
    Post

    Resolved FilterWheel Anomaly's

    The short answer would be yes. The wheel only turns in one direction. To go from 7 to 8, the wheel only travels a short distance. To go from 8 to...
    Post by: Bill, Jan 4, 2020 in forum: STX and STXL Series Cameras
  6. Bill
    Post

    Horizontal bands in light frames with SBIG ST2000XM

    I think it's the cap in the A/D. I'm guessing the camera is pre or early 2006 vintage. -Bill
    Post by: Bill, Jan 4, 2020 in forum: STF Series CCD Cameras
  7. Bill
    Post

    Horizontal bands in light frames with SBIG ST2000XM

    Can you give the serial number of the camera? My guess is a failed capacitor in the A/D circuitry. -Bill bill@sbig.com
    Post by: Bill, Jan 3, 2020 in forum: STF Series CCD Cameras
  8. Bill
    Post

    An issue with SBIG STF 8300M shutter noise during imaging and partially black frames

    Glad to hear it Leo. Replacing the motor isn't as simple as it sounds. The replacing is simple but getting the shutter aligned properly is...
    Post by: Bill, Dec 30, 2019 in forum: STF Series CCD Cameras
  9. Bill
    Post

    An issue with SBIG STF 8300M shutter noise during imaging and partially black frames

    Several factors could be in play here. Power being one of them. Definitely try the original power adapter. Ambient temperature could be another....
    Post by: Bill, Dec 27, 2019 in forum: STF Series CCD Cameras
  10. Bill
    Post

    Filterwheel not functioning

    It sounds like this is the camera sent in by Baader. There was a fuse on the I2C board that was blown. It blew so fiercely that one of the solder...
    Post by: Bill, Dec 19, 2019 in forum: STF Series CCD Cameras
  11. Bill
    Post

    Filterwheel not functioning

    Sent in through Baader? Serial number 83F010688? -Bill
    Post by: Bill, Dec 18, 2019 in forum: STF Series CCD Cameras
  12. Bill
    Post

    Avaiablity of Desiccant Plugs for ST-Series?

    nor do I. -Bill
    Post by: Bill, Nov 19, 2019 in forum: Legacy Models - Community Support
  13. Bill
    Post

    Staff Assigned: Bill Lynch ST-8XME issues

    I'm thinking Digital Board (the one that power and USB connect to), can't be certain though. Send me an email, bill@sbig.com, and we can talk...
    Post by: Bill, Nov 14, 2019 in forum: Legacy Models - Community Support
  14. Bill
    Post

    Condensation residue on STX11002 chip

    Wow, I'm not sure I've ever seen anything like that before. I would suggest he camera come in for cleaning, I don't think you'd want to try that,...
    Post by: Bill, Nov 8, 2019 in forum: STX and STXL Series Cameras
  15. Bill
    Post

    Staff Assigned: Bill Lynch FW8300 strange behaviour

    Stephan, Send me an email, bill@sbig.com, and I will give you the information for sending it in. -Bill
    Post by: Bill, Oct 31, 2019 in forum: Filter Wheels
  16. Bill
    Post

    Occasional Weird Bars in my STXL 11002M Images

    Strange indeed, you say it's occasional? It reminds me of the "jail bars" or "grill marks" that used to happen in the old ST-2000's, but that...
    Post by: Bill, Oct 29, 2019 in forum: STX and STXL Series Cameras
  17. Bill
    Post

    ST-8300C/Hyperstar First Light Image

    Wow!
    Post by: Bill, Oct 17, 2019 in forum: My Astrophotos
  18. Bill
    Post

    CCD stl 11000 M

    Those lines are a characteristic of the ccd. It is best described by Alan Holmes, in an email he sent me a few years ago. Send me an email,...
    Post by: Bill, Oct 15, 2019 in forum: Legacy Models - Community Support
  19. Bill
    Post

    STF8300 download only fully white images

    Paolo, Sounds like a failure in the A/D circuitry. The camera would have to come to the US for repair. Send me an email, bill@sbig.com, and I...
    Post by: Bill, Oct 1, 2019 in forum: STF Series CCD Cameras
  20. Bill
    Post

    Staff Assigned: Bill Lynch SBIG STX-16803 failure after upgrade EEPROM firmware

    Nicolas, Send me an email, bill@sbig.com, and I'll give you the information for sending it in. -Bill
    Post by: Bill, Oct 1, 2019 in forum: STX and STXL Series Cameras
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