Is CCDAP5 / TSX / FocusMAx configured to use the SBIG drivers? Can you send a screenshot of the SBIG debug window? Can you download and try the...
You had *EXACTLY THE SAME* problem with USB? Have you actually tried a different computer to eliminate the PC as the cause?
I just tested downloading the SBIGDriverChecker software with my Edge browser and it works correctly. This is actually a known issue with...
Can you please do the following: 1.) Open the SBIGDriverChecker64 software and click the "Debug Log" button. 2.) Click the "ALL" button, then...
There is a problem here...although I am not certain how it could have happened. There is no serial number assigned to this camera, and as you...
Have you tried uninstalling the SBIGudrv.dll and all other SBIG drivers using the SBIGDriverChecker64 software, then reinstall?
Are you able to connect to the camera with CCDOps?
The symptoms surrounding this issue are confusing and inconsistent. I can not make sense of it. The only other thing I can think of that may...
Is your equipment powered via household AC, or are you running on batteries in your observatory? Are you using the supplied adapter for the...
As William B pointed out, your image is saturated....not simply empty or blank. So it does contain data from the sensor...it's simply saturated....
Is the camera directly connected to the PC, or is it connected to a USB hub first? USB hubs frequently cause issues. If you can test with a...
If you have not done so already, you should contact Bill Lynch...he will likely need to look at the unit again.
What camera model are you using? My suspicion is it may be an issue with the I2C port on the camera. Do you have a filter wheel to test it with?
COM port??? Why do you need a COM port for a USB device? Unless I am missing some details for your setup, you should have an "SBIG USB Devices"...
it is a strange effect for sure...one of our engineers is investigating and feels it is likely a firmware issue, but they have requested 2 more...
The most likely cause is corrupt drivers or CCDOps is corrupted. Do you have the latest version of CCDOps and the SBIGDriverChecker64...
Have you tried the latest version 6.13 with the latest patch? Does it work if you use "SBIG Universal" instead of "SBIG Universal w/AO"? Have...
This does not make any sense. Could you please describe further, or send a screenshot?
CCDOps is the native SBIG software, so it is very odd it is not working. What happens when you try to use it? How about any other software...
Have you tested the filter wheel with CCDOps software to see if it is an issue with MaxIm DL? To eliminate the STXL HDMI port as a cause, have...
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