Could you turn on "Debug Log" in the SBIGDriverChecker64 software? On the "Configure Debug Logger" window, click the "All" button, and then "Set...
Does the same issue occur using CCDOps? Does it occur in every image? Does it *only* occur in binned images? Was it working previously, then...
It should be working now.
An error in the information window?? Are you using a beta version of MaxIm DL? If you open the "Log Window" in MaxIm DL, found under the "View"...
Yes, that's ok. I'm wondering if there is more to the error message, as "Cannot Connect" seems like a very vague error to issue. Typically it...
Into your home network such as a switch/router. The computer you are connecting from should also be on the same network. The details for using...
What was the error message?
You will likely need to contact Bill for service: Authorized Repair Center Bill Lynch – SBIG Service & Repair Center 3769 Constellation Road,...
Could you please provide the serial number written on the back of the camera?
Is there an error message in MaxIm DL, or CCDOps when it doesn't connect?
The most likely reason is you are attempting to use an old MaxIm DL serial number to validate your license instead of your most recent one. I...
They should be very similar. Just so I am clear on what is happening, if you directly swap the STXL for the STT filter wheel without changing...
It is a heartbeat LED essentially. Blinking LED = communication OK Solid LED = calibrating magnetic coils. This only occurs when the test...
On the "Setup Camera 1" window, ensure you have "External Remote" set as the guide camera.
Please zip and send us your "Settings" folder located in "My Documents/MaxIm DL 6", so we may see what options you have set.
Is this a similar issue to geza's issue where you are receiving "Error 8" occasionally? I have seen a similar problem in the past, and it ended...
Error 8 is "Receive timeout".... Is USB Power Management turned off for the camera in the Windows Device Manager? Although you said you have...
Are you using Windows 10? I was able to reproduce the issue you are seeing on one of my computers only. All other computers worked correctly...
Not necessarily *disassemble* the whole thing, but the center shoulder screw in the carousel needs to be checked/re-installed. These have...
I suspect it is the center spindle assembly (bearings, bellville washers, shims, base plate) of the carousel that is not sitting properly, not the...
Separate names with a comma.
