They look like the images are intact, however, both bias and darks are saturated. Please ensure you have RBI pre-flash turned off. Please zip...
Can you send us a sample bias FITS image to examine?
Its on the SBIG Universal Setup window. http://diffractionlimited.com/help/maximdl/HIDD_SETUPST7.htm
A "grinding noise in the guider"? The only moving part is the shutter. At what point do you hear the noise? During exposures only? I think you...
The USB chipset may have failed. Have you tried connecting it to a different computer? No, there is nothing to reset. If it doesnt connect, it...
What you are seeing here is the edge of the light shield that secures the CCD. Although in the image it appears transparent like glass..it's not.
no, there is no protective film on the chamber windows.
Lol...Not at all...it's all good. All contributions are appreciated. :)
I'm sure they may put protective films over some of thier CCDs in the past, however of the hundreds of CCDs I have personally seen over the last...
Could you double check the serial number, I do not see it in our database.
Have you tried any other software to determine if it is your hardware or CCDOps? You could try the MaxIm DL demo and see if it does the same...
CCDOps is fairly basic in it's functionality. You can use the "Grab" command to capture individual images. If you need something more full...
Could you send us some sample FITS images to examine?
Perhaps a bad power supply or connection? You could give Bill a call and see if he is able to give you an idea of what it may cost to have a...
You can use the "Grab" command to take individual dark or light frames. The Track and Accumulate Command is used to take several short duration...
Yes I did...thanks Colin.
Have you tried the latest version of the SBIGDriverChecker64 v5.61? ftp://ftp.sbig.com/pub/InstOps.exe
On the SBIGDriverChecker64 window, did you click the "Config Drv" button, and then the "Select ST Model" button to setup the ST? Can you send a...
If you go to the product page for your particular camera, click the "Download" tab and you will find the manuals, software and SDKs. The specs...
Could you send a sample FITS image to examine?
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