Hello, I finally got the filter back from Chile. What are my next steps to get it back to you for repair? Thanks Phill
I have emailed you a link. If you need me on at same time I can after work today or if better for you, tomorrow. Thanks again
Yea I will send the team viewer link and you can check it out. The computer is in 24/7. So you can access anytime once I send it
I tried making different changes but no luck, This included reloading all drivers, changing USB ports, Changing filter wheel address switch...
The setup in down in Chile, I had them try to reconnect all the cables. But still no luck. Next I will have them change USB ports and then open...
Also would the filter wheel show up in windows under devices like the camera does? I dont see it there.
I downloaded and installed the most recent rev14
I did do that but under advanced it says filter wheel (unknown)
I have a AC4040 camera and recently added the AFW filterwheel. The camera will not recognize the wheel. In Maxium Dl the filterwheel does not...
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