Glad to hear the 3D printed allignment tool worked. Marking this as resolved.
Hi Padraig, am still working through this. I've managed to get a clean machine to the same point where a USB 3.0 camera is showing in lsusb, but...
Private Message sent here on the forum. Check the Inbox. (Upper right).
Neil, do you have access to a 3D printer? If so you can print the alignment tool. Let me know and I will send the STL file for printing.
Hi Padraig, I'm going to test the latest Linux SDK (4.3.2.1) on a freshly installed Ubuntu 24.04 LTS machine with one of our USB 3.0 cameras and...
No, not this year.
Customers with Serial-Only models should contact us for updating instructions. For the Wi-Fi enabled models, consult the user manual for...
Notes: Doug W and I did a remote session today. The camera is currently connected to the Intel x710 network card #2. We made the following...
I'm scheduled to connect with Doug tomorrow morning.
Are you experiencing the disconnects with 7.3.2 and FPGA 27 ?
When you say "the camera would not download an image at all", what was happening? Did the camera connect? Did the exposure start? Did it start...
Yes.
Hi Richard, you can find the DLAPI SDK here: https://cdn.diffractionlimited.com/dlapi/ Be sure to keep in touch, as we periodically release...
This error means a USB device is not working properly, and it sounds like it is either the SC4, or a port/hub/extender that is the problem. Did...
I think what may have happened is it maybe hasn't selected the replacement camera, and is retaining the serial number of the old one. Check this:...
6. Have you guys run continous images on either camera independently? e.g. Do several hundred throw-away images, one camera at a time, to see...
(Edit: sorry, I had to fix the screen shot).
Here's a pro tip: You can update firmware for the Aluma, STC, and SC cameras from within MaxIm. Camera firmware updates are here:...
Please don't copy/paste the whole log into the message - [Upload a File] is just fine. Please attach the ACP log files - the MaxIm log and a...
If the computer is a few years old, it may have a dead CR2032 coin cell battery that maintains the BIOS CMOS settings and time when powered off.
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