Thanks for the clarification and photos - Super helpful. After you sent that, I did some serious digging online - and discovered the SkyWatcher...
BTW - How is everything getting power?
Glad to hear it. Usual suspects: Cable is too long - USB 3.0 maximum length is 3m / 9.8 feet. USB hardware failure in computer - bad port USB...
Please refer to the product manual, page 53. https://cdn.diffractionlimited.com/downloads/SBIG_Aluma_AC455_Users_Manual.pdf What's the serial...
Hi Darien, what's T2 vs T3 ?
Sounds like a lightning strike/power surge. My colleague @Tim will respond after you have submitted the RMA:...
You should check if Windows Device Manager is seeing it. Usually error 27 is caused by missing SBIG device drivers, or a bad cable. Less likely to...
Ignore that AI response - it's total nonsense. The SBIG drivers are for low level hardware control, and were written only for Intel / AMD...
If you tried Parallels hosted Windows 11 (Intel/AMD x64), it *might* work. Hopefully someone else knows.
First off, ARM64 hardware is not supported. Is this a Mac with Apple silicon eg M1, M4 processor and MacOS running Parallels running Windows 11?...
You'll have to check with Software Bisque - usually they charge a fairly modest fee to stay current. If you log in on their website, it will tell...
The USB "unplug" sound could be caused by the firmware update happening. It could also be caused by a problem with the camera hardware, the USB...
Darien, My best guess is this is a two-part problem. Sorry for the length of this message. A) Windows and USB B) We've gone 100% 64-bit, and so...
You missed a key step. After you hit "Done" and quit, you MUST power OFF the camera. Then wait about 30s. Power ON. Launch the Driver Checker...
Video 1 - we can reproduce this. One of our developers, Gillian, is going to dig into it. Video 2 - I see the first jump at 37s. It looks like...
How big is the jump in pixels and arcseconds?
Michael, we're continuing work on improving the AO operation. How can you expect AO to work if you have not calibrated the mount or allowed...
I can get it below by changing 1s - change the value with the spinner arrows [^][v] or enter the number. [ATTACH] Or do you mean something else?...
Yes, that is correct. You will need to experiment with these settings. Some rough calculations: Sidereal rate is 15.041 arcseconds per second....
Thanks for settings. I will get back to you on that question. The answer is partly depending on how the CDK600 setup behaves. Is it an IRF-90,...
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