Thanks for the phone call - I've tested things and they work here. Please click Send a Private Message under my picture at the right. I need to...
Please confirm that it is working with ASCOM to the DL Imaging Camera 1 or Camera 2, set to the SC-3. I want to make sure I understand you. If...
The camera has a USB type B connector on it, eg same as most inkjet printers.
Another thought: The Dell laptop may have some power saving features. - You could try using a POWERED USB 2.0 hub. - Check these settings:...
I'm not sure. I'd start with connecting the camera directly to the computer (no hubs, extenders, or sharing of multiple devices plugged into the...
We're working on a software update. It will be a few more days.
MaxIm LT does not support connecting to ASCOM telescope mount for control, timing, or other functionality. You would need to upgrade to MaxIm DL...
Ok, let me know what you learn, and we're happy to assist PLL as needed. I think it might happen with any network change - eg maybe with a USB...
I think you're going to need to reach out to PrimaLuce on this. If I hear back from them, I will discuss with them. It sounds like the issue is a...
Is there anything in the Windows Event Log telling you what's going on? Is the Eagle utility doing a crash dump? Is there a log? What happens if...
What's your MaxIm serial number?
That's not solvable with what you have. The ASCOM Standards do not have a definition for AO. ASCOM does support cameras and filterwheels; but...
I've updated this article with additional tips:...
Performance Tip #4 - Change the Interface Metric The "Interface Metric" is used by the operating system to figure out which network interface is...
Performance Tip #3 - Sonnetech Solo Thunderbolt 3 adapter: These settings seem to work well on a couple of test systems, Intel i5 based NUC and...
Some additional thoughts: 1. It just occurred to me that the Solo in the other port may have kicked off that same issue you had originally. eg...
What happens if you hook a monitor and keyboard/mouse to the Eagle? Is it popping up some message, like UAC admin approval needed? Or something in...
Answer is over here: https://forum.diffractionlimited.com/threads/sbig-sc3-to-ao-x-connection-port-and-cable.10721/
Please don't make multiple posts with the same question.
The AO-X In and Out ports are internally connected together. So just plug the cable in to the port with the gender that fits. No need for...
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