There were some changes to the CCDOps filter wheel detection algorithm to fix a bug involving 402s and newer cameras, but a consequence of that...
Both devices were not registering in the Device Manager, so I added them manually using "Add Legacy Hardware". The computer was then able to...
Pinged.
This update only affected the Windows version of the driver. You're likely experiencing an issue with driver signing/distribution that we have yet...
Resolved: user's drivers needed an update and manual binding. Vale, if you have any further issues, don't hesitate to let us know!
Would you be able to give me access to the camera via TeamViewer? Often times drivers can be improperly installed or corrupted, and we can...
@Vale — your thread has been moved here to keep the ST/STL thread clean. Please see my question above.
I'm guessing this thread was marked resolved by accident. Valeriy, I'm sorry the camera still isn't working for you. Does the camera show up in...
Long story short, not yet on newer versions of OSX.
Long story short, bug found and fixed. If you would like to beta test the change, it would be a big help. Let me know, and I'll send the updated...
FYI, I have a potential fix for this compiled and tested. Are you interested in beta testing it?
Sorry, yes I did receive your log files, and I have been bouncing around a lot. I am currently working on your issue, trying to diagnose it. I...
There is almost definitely a bug in the 1xN image acquisition logic at the MaxIm DL plugin level, and I'm working on a fix for it; but frankly, at...
While in spectroscopy mode, you mention you're collecting in 1x1 binning mode. Is there some reason you aren't collecting in 3xN? I'm seeing some...
We recently extended the status reporting capabilities of our cameras (we're talking months, if not years, at this point) so that we could detect...
Sadly, your settings had no issues connecting for me. Could I log into the affected PC remotely (via TeamViewer) so I can see the problem for myself?
The last thing in the log file that I'm seeing is a failed connection an FW5. There's another error code further up the file, but it doesn't...
I have never seen anything like this before... I don't think we have an ST7 on hand to test with (I'll be checking the warehouse a little later),...
Hi Stan, I'm sorry I didn't get back to you. I've been swamped with development work, and this fell through the cracks until a moment ago — when...
The 3000xx prefix in TSX is for a driver reported error, and xx is the reported error -- in this case, SBIGUDrv error code 32 (OS Error, as Doug...
Separate names with a comma.