Deoxit isn't going to solve the problem. And it may contaminate the optics. Power it all off. The DB9 contacts will wipe themselves when removed...
Buon Natale, Paolo!
Glad to hear you have it running.
Is SGPro set up to use the correct image sensor? (eg main sensor, not the guide sensor or remote guide head if you have one of the RGH capable...
Alternatively, you could buy a spare DC cable so if you chop one up, you'll have a good spare: SKU 68007 Order here:...
Likely there is an obsolete Microsoft Visual C++ 2022 runtime component on the machine. Download it here, and install it:...
That StarTech unit has active electronics in the end that is nearest the camera, so needs the power. It's an absolute must!
Hi Tiffany, The problem is likely communication between the computer and camera. That extender is concerning. I will have read up on it. USB 3.0...
That is the standard 10018 STX style adapter, with 3-inch x 24 tpi internal threads, and that is what comes with our camera. No Vignetting with an...
I'm sorry to say nothing is available. The cable manufacturer that made the Micro-D style cables stopped making them and the connectors many years...
Yes, all pins. Tricks you might try: 1. Use heaviest AWG stranded wire you can get in there through the hood (cover). Then spread the strands to...
I'll ask my colleague @Tim to assist. Are you using the original power supply? Does the LED light come on? If NO: Turn off (disconnect) the AC...
This is good to hear. Thanks for sharing this update, Victor.
No, it's not the PVC plastic-insulated zip wire. If your camera is in a fixed position (not rotating) then it's probably fine to use that....
Here you go:
Hi Mike. The AC455 takes a Switchcraft S10KS17 coaxial power connector with a threaded locking ring, available from Digikey etc. (It's in the...
Possibly the same root cause - the old 6.16 is not compatible with newer sbigudrv.dll version 5.1.1.0. We've sent you an email that may resolve this.
Our software model is a permanent license; you purchase, it doesnt expire. What does expire is access to new versions/updates/bug fixes. My...
There is a bug in SBIG Drivers and plugins in MaxIm version 6.16 regarding handling filter wheels. It was fixed in a later version. I think this...
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