Martin: The log files also zip very well. Also: we need the latest driver, sadly, since that has the extra logging capabilities. Mark/Karen:...
I'll get you a framework tomorrow when I have access to my OSX development environment. You'll need to install it manually. I still haven't been...
Odd, I'm not seeing a note anywhere... According to the FTP server, the latest version of SBIGUDrv released to the public is 4.95 build 1 — which...
Hi All, It's been 2 weeks and I haven't received any logs. Is the issue still occurring for people? Cheers, -Adam
Hi Martin, We're in an active investigation with the TX Timeout issue, and recently released a driver with increased logging capabilities to help...
Hi Tim, Unfortunately that log didn't capture an error. Are you sure you have all the checkboxes in your "Configure Debug Logging" window...
PC. I haven't had a chance to generate the OSX installer yet, and the issue we're investigating is specific to Windows systems. If you're...
It will collect improved driver logs for it, yes, but it contains no fixes (the same as the STX(L) line). The improved logging is system-wide, and...
I've released a new version of SBIGUDrv (available via SBIG Driver Checker 64) which has increased logging capabilities. If you would like to do...
Just FYI, the package will likely go out tomorrow morning — documentation is almost complete.
We have identified a potential issue in SBIGUDrv that may be the root cause of some Tx Timeouts recently reported, but have been unable to...
Does the issue in the thread linked below describe your issue?...
I figured that was what happened... It's possible to re-seat the AO-X's plane — you need to pry the speaker coil away from the magnets, and play...
That's the latest firmware, but the latest driver is 4.94 build 1. I'm still actively working on the timeout issues — I'm just totally waylaid....
Bill sent me a PM with the firmware version. Are you able to make the camera available via our remote support tool?
I sent you a PM with instructions. You'll need to roll back the firmware, and *possibly* your driver version -- but we did our best to make the...
Be very, very careful when using the advanced features in CCDOps. We advise sending your camera in for service rather than performing sensitive...
Hi all, Thanks for the report. I've added this to the "Investigate ASAP" list. Cheers, -Adam
I'm out of office right now, but I could log in and revert the firmware for you some time tomorrow if you can tell me what version previously...
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