Taewoo, I noticed you've got MaxIm DL set up to run two cameras: SBIG Universal, and SBIG w/ AO. Technically, your STXL and self-guiding filter...
Can I get an SBIGUDrv log capturing an error from everyone experiencing this issue? I'd like to investigate possible causes, but I need to see...
Make sure you've selected the correct ST model in SBIG Driver Checker ("Config Drv" > "Select ST Model" > select "Pro" or "Classic" depending on...
What version of the STT firmware are you running? You can get that information from the SBIG Driver Checker 64 "Firmware" tab. I would also like...
We don't recommend using "Auto Bias Level Correction" anymore, since it makes consistent calibration difficult. We strongly advise turning it off,...
I'm not entirely convinced the issue is resolved, considering the bias level for your camera should be on the order of 1000 ADU if properly...
Aleh, it sounds like your EEPROM may have been corrupted in the process. I'd like to log into your computer remotely and do some diagnostics. Are...
Always check your connections first, and make sure the camera is registered by Windows. Try a few different USB ports. Next, make sure you're...
Do you have SNR measurements for those stars? We do have rather rigorous selection criteria for our AO unit.
If you're connected to the camera via a USB hub, try removing it from the equation. Other suggestions: try another USB cable, and make sure you're...
Were the stars you were guiding on while getting the fade particularly dim?
In a perfect world, we would advise everyone keep their firmware up to date; but because any interruptions to communication while updating the...
Currently (as far as I'm aware), it's only possible to upload new camera firmware through the windows SBIG Driver Checker 64 app. You'll need...
Hi Bodda, Thanks for your report. I've recreated the issue in house. I'll get back to you as soon as I've identified the issue, and have a...
This is something I'm working on, for the record — unfortunately, Apple deprecated a crucial library in the SBIG kext, so I'm trying to work...
We're investigating an issue with RBI preflash which we believe is related to the issue at hand. Could you elaborate on how the driver update made...
Are you able to obtain the firmware version from the camera/try uploading the firmware again? I've seen this before, and sometimes the camera...
Hi Nick, Thanks for the heads up. I'm about to re-upload the fixed installer. I'll do some investigations to make sure this doesn't happen again....
To restate what I said in the sister thread: The long and short of it is: I got swept up into some priority work, and just now got back on this...
It was a Windows 10 computer, but I don't suspect upgrading to Windows 10 will solve your problems unless your PC is on its last ropes... In which...
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