After working for a month, the Aluma lost connection during a run. This week, I got the observatory and found the USB extender was bad, so I...
the camera is working fine. thanks for the help. Dick
Doug, I was going to ask you to update the manual. That will help. I have great and amazing news. It was too easy to look at the connector pin...
Thanks. Any repair is less than a new camera! I sniffed the camera immediately after the event and smelled nothing. We'll see soon. Dick
Thanks for the quick response. There were no sparks, some. No sound when the backward power was feed in. The camera was on a USB extender and...
I read your manual incorrectly when connecting power to my camera 12 pwr line. I read the connector as looking at the plug vs looking at the...
Thanks. The cable was bad. I had recently used it, so I faied to think it was bad. Dick
I have not been able to get to Maine to use my Aluma 4710 where it ran on a Win 7 x64 computer prior to the repair. I have a new application, so...
It has been a month and I have not heard anything about the repair. When will the camera be repaired? Do you understand the reason for the...
Any update? Dick
I just got up to Maine for the holidays and installed the repaired camera. Before installing, I look to see that the sensor chamber was free of...
I recieved a note that my camera is repaired, but it has not arrived. Could I get the tracking number? Can you explain the source of the problem...
Doug, I run a remote observatory and the Aluma 47-10 was getting nice images at 3:15 am, 6/24, when MDL crashed as seen in a previously posting....
Hi Colin, got it. Thanks, Dick
Doug, I am trying to put drive checker on a new computer and am getting the login request per the above. I can't even update my drivers on a...
Thanks, I think I'll remember this in the future. Dick
After Adam provide the threading information, I connected, took calibration frames at firmware 14 on a laptop at home. I am now at my observatory...
I thought the latest firmware is 14 which is installed. Dick
I added MDL v6.20 and was able to get the DL Imaging in the dropdown. Can MDL v5.24 run the Aluma? With V6, I could connect to the camera, open...
I updated SBIG drivers, ran DLAPI installer on a windows 8.1 laptop which I use for camera testing at home. I am using MDL v5.24. When in setup...
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