Are both wheels turning to the home position on powering up the USB-to-FW adapter's AC wall power pack? If not, perhaps the second wheel has...
One additional thought - there was a software update for the SBIG to USB filter wheel adapter. The most recent version from March 2024 is version...
I can't do today - too much on my plate, and am waiting on info from colleagues. It may be a couple days.
Hi Gary, I'm going to connect with colleagues on your issues today (Monday), and will get back to you. I think 3.0.1.0 is part of the problem - it...
Kindly, I think you're obsessing over an inconsequential distance. :) If you really need an answer, use the shorter number. That way your...
It is designed for use with SBIG cameras. If you wish to use it with a third-party camera, you will need two things: (a) The SBIG USB to FW...
Your focuser should be able to accommodate the 1/100 of an inch discrepancy. So I wouldn't worry about it.
You also contacted us by other means. My colleague @Tim will contact you.
This is really cool - nicely done!
The old CFW-8 will NOT work with an STX. Doug's giving you good advice. One other possibility: Did you recently change the SBIG drivers or...
Any chance it is actually an FW5-STX ?
What EXACT wheel and what is it connected to EXACTLY.
Change it to Standard not a cfw8 which is legacy.
My colleague @Tim may need to assist, unless this can wait until Tuesday of next week.
News is that we're going to make a change to the way binning operates for the SC-2, SC-3, SC-4 guiders which we think will help with star...
Mark, I'm at a bit of a loss on this - we're thousands of miles from your equipment, and the randomness of the failures is very hard to figure...
Hi Ashley, I'll ask my development colleague @Adam Robichaud to get in touch regarding an SDK.
Albin, I'm pretty sure we tried to email you and did not get a response. The camera has to come in for repair. Please complete this RMA form:...
That's a great image -it's a tricky object, and I haven't had a lot of success with it in the past. This is nicely done! :D
I'll ask my colleague @Tim to assist. Error 27 likely means the operating system is unable to talk to the camera. Are you getting a yellow...
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