As a follow up, we haven't had any other customers report issues connecting two cameras up in that configuration before. Can you divulge some...
Let us know if there's anything else we can do for you!
Hi Fred, can we get the S/N of the camera? We've taken a look at the image in question, and it looks like a hardware failure of some description....
Apologies. I made a typo when I was updating the build version, and didn't catch it before release. Since SBIG Driver Checker doesn't allow for...
There is a new version of SBIGUDrv available for download from sbig.com. Please note that if you were running SBIGUDrv version 4.88 build 9, you...
It depends on your setup... I think this bug is isolated to people who use third-party programs that interface with MaxIm DL through our scripting...
Thanks Tim. I was about to comment. Please do let us know if you have any other issues!
I'm reasonably certain that's a bug in MaxIm DL, and I'm still on that investigation today. I definitely advise updating to SBIGUDrv 4.88 build 9.
The driver/firmware updates went out last night — the STX firmware is now 2.45, which isn't an update for both of you. SBIGUDrv was updated to...
I'm still waiting for Apple to approve our developer status.
My pleasure! Here's hoping that was the issue.
Hi Robert, Do you have any debug flags set in Driver Checker 64? That is certainly known for increasing download times. Cheers, -A
I'm glad you were able to get a solution working for your setup. Fingers crossed it stays stable for you!
I have a new release of SBIGUDrv that may address this issue coming down the pipeline, but adding long USB cables, USB extenders, and USB hubs,...
My understanding is: the "64" in DriverChecker64 has nothing to do with the target architecture of the program itself — it's a 32-bit program (and...
Absolutely. I'll make sure that's updated for the next OSX release.
For the record, we're still trying to get kernel driver developer status with Apple. The mac USB bootloader requires special permissions, and that...
We would be happy to do the upgrade process for you if you're uncomfortable doing it yourself. The most up-to-date firmware is available from the...
Kim Byuncheol, I just spoke with our hardware engineer and he confirms it's likely a vertical clock-related hardware failure of some description....
Hi Jay. Would you be willing to demo the issue over a remote-support client? It's possible there's an issue with Windows 10 not correctly...
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