The shutter isn't working correctly. Make sure the screws holding the adapter aren't protruding into the shutter. You should open up the...
That is a Craftech Industries part number, but searching their site didn't bring it up. The part may be obsolete. I don't have a cross for...
We have posted an update for the StarChaser Enhanced version cameras (e.g. SC-3E and SC-4 series). This fixes an issue that can cause the star to...
Glad to hear it. I'll mark this as resolved. Feel free to reopen if you have problems again.
Sent.
Curious. It's something we will want to test in-house. We don't have an AC4040BSI camera at the moment, but hopefully we'll be building another...
Sending via Private Message.
We can perform limited servicing, including cleaning and fixing obvious issues. Unfortunately ST-402 was last manufactured 11 years ago, and we...
Okay we just optically measured an AC455 camera's backfocus. It came to 0.48" = 12.2 mm. I don't expect there to be much camera-to-camera...
Yes the firmware update alone won't fix everything, but it will eliminate the jumping. Martin is welcome to join the beta program if he wants.
StarChaser Firmware 8 is available at https://cdn.diffractionlimited.com/down/SC_FW8_Beta.zip
We just got the first beta report back on the updated StarChaser firmware. He reported that it fixed the jumping/twitching issue.
No, that image just looks noisy. It appears you have resolved the wrap problem in your software, so there's no need to use other software. That...
The chamber design of the AC455 has NOT changed since it was released. The previous value was simply an error. Backfocus is the most difficult...
Martin, We've made a LOT of progress on the AO system last month. It is working way better now. The mysterious jumping problem wasn't a...
I'm not sure if we actually released 1.7. Version 1.8 was intended to update with the AC461. The old value for AC455 was definitely too...
Our new SBIG Aluma AC461 camera features a 102 megapixel back-illuminated SONY sCMOS sensor. It includes an ultra-fast 10G fiber Ethernet...
Yes we have six units on the shelf. We'll have to swap the cable to make it an AO-8T, so if you order please leave a note to that effect. The...
Okay I put together this simple table to explain the differences - it's the exact same device with different adapter plates and cables: [ATTACH]...
Okay that is in fact an FW8S-STT. You would remove the adapter plate and bolt the SC-4C and AO-8A directly on top of it. We do have AO-8A in...
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