Hi Gary, could you try a variation: wait 60 seconds before powering back on. I want to be sure the capacitors are fully drained, so that the...
Launch the SBIG Driver Checker. Click [Debug Log] Click [Clear All] [OK] [Done] I suspect it is recording debugging information and this is...
Hi Gary, Try the Aluma AC2020BSI firmware version 4 available here: https://diffractionlimited.com/aluma-fpga-firmware/ Also, update the DL...
Something else is going on here. Please see details on Windows Power Management and disconnects:...
Ok, we've resolved the driver checker versions. Computer had file corruption and windows time server failures so system time clock was wrong....
Thanks for sending the info. All that sounds reasonable. This screen shot is a different error than Camera Disconnected. Can you save your...
Correct.
ASCOM Direct to what - the ACP Telescope Hub?
Craig, Your hardware is most likely fine, and not bricked. Your drivers or computer are messed up somehow. is your computer internet accessible?...
Hi Greg, You've probably already checked Windows power settings - as a reminder:...
Thanks for firmware info. Remind me, what's your altitude? and ambient temperature when this happened? This is why we have those liquid cooling...
What was your setpoint at this high heatsink temps?
Too high. ADU count has to be no more than saturation which is 3600 or so, when in High Gain Mode. Try around 1500 to 2500. It will never reach...
Hello Jose, the current firmware version is 9, which is newer than what you have. You can find it here:...
Hmmm... wild guesses: - clutches tight - balance? - spring plunger things (if any) checked - cleaned and regreased? - PEC lost?
Did you do the steps I just described about checking and deleting files? I'm trying to figure out if our messages crossed.
Your problem is not cable related (at least at this point). Where the heck is it getting SBIGUDRV.dll version 4.85 Build 1 ???? That is ancient....
Ok, I think somehow you have a mix of old and new files on the PC for the driver checker and firmware. So we need to remove the driver and...
That's odd. Hold off, I will see if we can check the firmware version.
Hi Ken, Is this a one-time occurrence, or does the camera continue to do this? Things to check: 1. USB Selective Suspend and Windows Power...
Separate names with a comma.