Contact Software Bisque for support. Make sure you have the most recent daily build of their software.
SBIG Driver Checker: Make sure you have version 4.05. Check that on [About/Help] Driver versions are as follows: [ATTACH] I don't know what is...
I don't understand what you mean by "random numbers showing up for the exposure time". I think the trouble started when we split the AO...
Frank, unless you have an AO with an LED that doesnt have the black foam/plastic around it, it is more likely the glow is caused by the on-board...
John, I got your phone message - am quite tied up next few days.
Back up everything !
No worries. We now know that the error also applies to Bisque's focuser control.
John, it might be worth having a chat with Ron at Moonlite Focusers, the people that made the focuser unit to see what he suggests....
If I recall correctly -218 is Limits Exceeded, and is referring to the position of the telescope mount. It has nothing to do with the camera....
Thanks John, this is a detailed analysis and I think @Adam Robichaud and team can use this to dig into what is going on.
Hi Lucas, what's the serial number of the camera? My colleague @Tim handles repairs, and there aren't a lot of parts left, so he will have to get...
Your camera is powered up, so the driver is in use. Turn off power to the camera or disconnect its USB cable.
John - is there any way you can move the FR to right in front of the SC-2? Instead of being somewhere inside the draw tube? I have a pile of...
Hey Joshua - here's the scope manual from the internet archive: https://archive.org/download/manualsbase-id-606967/606967.pdf It's a late 1990's...
John - I checked the manual for the CM1100. It's 11-inch f/10, yet your original post said it's f6.3. I don't see a focal reducer in your...
If you look down the nose of the instrument package (StarChaser, Filter Wheel, Camera), toward the image sensor, you should see something along...
Can you send us a photo of how this is attached? eg are you using a 2-inch inner diameter focuser? This doesnt look right.
AHA! They have the same file names just one with a capital, so the second clobbered the first here. So I renamed on download. Well the SC-2 is...
Looks like you posted the same image twice - eg Both images are from the 694. Just different sizes for some inexplicable reason. Also about 50...
1. Is the camera attached and powered up? Check the Device Manager for an SBIG camera. 2. Is the SBIG Driver Checker installed? 3. Is the camera...
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