Wow that's really fortunate - sounds like the USB extender absorbed most of the energy, allowing the input protection on the camera's USB chip to...
You're not the first to do this, and unfortunately won't be the last... but to try and avoid that, I've updated the Aluma CCD and StarChaser SC-4...
Lucky you had the USB extender in there - that saved the computer port. There would have been a little bit of smoke inside the camera and inside...
Ouch! We always strongly recommend isolating the camera from ground - i.e. unplug ALL other cables - when testing a custom power cable. The...
Colin will be able respond when he returns from vacation next week.
Okay that is certainly an effective workaround. I'll mark this as resolved.
We used to sell M48 plates but we don't have any left, and unfortunately there isn't enough demand to warrant making more. We're mostly making...
In the backfocus calculator spreadsheet you should pick STC-428-OEM and FW8-8300. Those two products were combined to make the STC-428-P.
The window is not transparent in the IR wavelength range used by the thermometer. You will get the temperature of the window. Due to mechanical...
I've just released an update to Version 6.21. A change was made to accommodate 3I/ATLAS - its orbital eccentricity is beyond the...
Everything goes through the main camera. The guide head only contains an imaging sensor - even the readout electronics are in the main camera.
Perhaps you should ask this on the Software Bisque support forum?
I've done a major rework of the SNR calculator spreadsheet. You can download it at: https://cdn.diffractionlimited.com/down/snr.xlsx
Those are not symptoms I would expect from a voltage reversal. As long as you didn't have a USB cable connected to a computer with a common...
This is so old I'm not even sure where to look for the drawing for this cable adapter! I did find this document online: [ATTACH]
It's just like doing flat fields. Figure out what exposure gives you 90% or so, by trial-and-error and using the Information panel to read the...
Wow, very nice!
GSENSE Calibration is applied alongside regular calibration. In fact it can be set up to happen automatically when you calibrate. We've...
We have firmware and driver updates coming for this camera. Hopefully this will resolve your issues.
Great! I'll mark this as resolved. Feel free to reopen if you have trouble again.
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