Might make a mess. Maybe try a dab of petroleum jelly? That said... I have another thought: [ATTACH] The runners that the shutter runs...
We have an update to the GSENSE Calibration tool in the next release, which should be out shortly. We've streamlined the tool a bit, dropping...
Perhaps it got contaminated with sand / dust? I'd suggest opening it up and hitting the mechanism with compressed air from various angles while...
I'm sorry I don't have a solution for you. The drivers work properly on most computers. You could try a different computer. Or maybe...
There's one thing I can suggest: Open SBIGDriverChecker64, click Config Drv, and turn OFF Auto Bias Level Correction. On occasion in the past,...
The exact 0C thing sounds... weird. The camera electronics should be self-warming enough that the effect wouldn't occur at precisely 0C. Make...
Yes sounds like gain and offset. Caveat: if you twiddle these, you're really on your own. See if you can somehow record the initial position,...
It's probably hardware. It's possible there's an adjustment pot or two inside it somewhere, but I've never looked at the circuitry. I had a...
Unfortunately we are unable to help with this. The AO-7 was discontinued nearly 20 years ago.
Unfortunately we cannot service these cameras; all of their parts have gone obsolete. They were discontinued well over a decade ago.
Okay I have dug into this in detail and have discovered something that can be fixed in firmware. We're currently testing the fix and should have...
Yes. If you are doing custom wiring, just make very sure to wire the polarity correctly. I strongly recommend testing the power connections...
Nothing about these sensors is simple... there are tons of settings.
We're carefully reviewing the firmware and ASCOM driver software to see if there's an issue with the gain control.
The AO-X is controlled directly by the StarChaser, so no separate driver is required.
In that case, are you sure this is something the AO unit is doing? Maybe this is a mechanical flexure or mount control issue?
For the star jumping thing, try reducing Max Move (pixels) to a small number, low single digits....
That's because you have run the demo previously. You are only permitted to run a 30 day demo once.
Most likely it is etaloning. See https://andor.oxinst.com/learning/view/article/optical-etaloning-in-charge-coupled-devices
There's only one timing-related thing I know up that can mess up filter wheel detection: wait until the filter wheel fully initializes after...
Separate names with a comma.
