If there's no power to the AO, it can't be an electronic problem. Maybe mechanical? Even if something is loose and/or resonating mechanically,...
Try unplugging the AO (turn power OFF to the camera whenever you plug or unplug the AO). Then run an image. If the oscillation goes away, then...
Sorry, I guess your post got missed. We're a wee bit shorthanded due to people on vacations. Please upgrade all drivers and firmware to the...
Please post a FITS. I can't do much of anything with a JPEG.
Take the camera off the telescope and physically look at the shutter as it operates. The trails behind the stars suggest that the shutter isn't...
This isn't an AO-X issue. Check whether the camera shutter is working correctly.
There are a few things you can do: Dither and stack. Normally you might dither by 2-3 pixels. Try going bigger, like 20 if you can. GSENSE...
Oh... and the little magnets in the shutter wheel can also be an issue. They're needed for the position sensor.
This could be a shutter wheel sensor alignment issue, a mechanical problem such as failing bearing, interference with the shutter (caused by...
Best practice is to use separate flat-darks for the flats, because that allows you to stack the flat-darks. Otherwise only one dark is...
You can use whatever software you like to process the images... it's just that we've been developing tools to support these cameras. I do...
We have a new GSENSE Calibration tool, but it is still experimental. For the short term, I recommend the following: Use a large amplitude...
It is usually possible to repair them. We have a good supply of STF main circuit cards. They work fine in ST-8300 cameras... after the upgrade...
Our new SBIG Aluma AC455 camera features a 61 megapixel back-illuminated SONY sCMOS sensor. It includes an ultra-fast 10G fiber Ethernet...
For the record, you should use the most recent (and final) firmware version in ALL retired STF, STX, STXL, and STT cameras.
Mercedes may have to run the charge manually. I'll flag this for her.
Contact your bank. The credit card processor reported "558 Decline", which means your bank declined the card. Some banks have tight restrictions...
Make sure you're using your latest license, which starts with 2SV93.
Sidereal tracking turned on?
Yes it can be hard to get enough stars to plate solve. That's why I suggested using the moon to get a rough idea of where things are, and then...
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