Note also that the SC-4 does not work with the STX CCD cameras - the parfocal distance is designed for AC4040 / AC2020 and the AFW-series filter...
Differences are: Original vs Enhanced: There are two different versions of the sensor used in the SC units. The "E" series have slightly high...
Paul, I'm going to ask my colleague @Tim on the power connector issue. I suspect the centre contact can be spread slightly using a jewellers...
Glad to hear it.
We've sent an email with a suggestion on cable and sending it in.
The HDMI cable has nothing to do with the filter carousel. It is purely for communication between the guide sensor and the camera brain. A 6ft...
Just to be clear: First wheel will be Address 0. Second wheel will be Address 1.
Hi Steven, We've realized that our documentation could be clearer, and found a discrepancy. Inside each filter wheel is a small switch labelled...
Hi Jim, Send me a Private Message with your new email, by clicking on the link under my photo at left. What version of MaxIm are you running?...
Yes, please PM me with the shipping address. Did you set the filter names in MaxIm? Not just in the ASCOM driver, but in the filter wheel setup?...
I checked the packing list and shipping photos, the cable was definitely there, but the memory stick was not. Would you like us to ship you a...
I'll discuss this with development colleagues when we are back at work tomorrow.
I just checked, and the cable was definitely packed with the order. It was a grey, straight-through DB9 cable made by L-COM, about 2.5 ft long....
Are you with University of Utah? (Just trying to figure out two different people or accounts on this thread). I want to track down your order...
I think what you meant to do is more like this: [ATTACH] Virtual slot 1 as you have it would stack the Sloan g' with the JC B filter. This is...
We have many customers with mixed hardware. Have you actually set up each filter wheel's set of filters in all 3 places? e.g. FW 1 Setup, FW 2...
We normally ship a DB9 cable with the filter wheel. Usually it is grey and under 18 inches long. Did you receive that?
Camera Control Window - Setup tab. Turn OFF [ ] Dual Chip Mode. Camera 1 - the main camera - has an AC4040 is a single chip camera. Camera 1...
Hi Flavine - We checked manufacturing data and believe your camera has revision 13. A change was made in v14 to optimize cooler performance and...
FlavineC - can you provide the camera serial number and firmware version? The serial number is on a label on the camera body. It is also...
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