I think Franck sent some sample images to us this morning.
I've asked my colleague to assist.
Hi Paul, I suspect you've missed one small step: ASCOM Chooser - Properties, then after you set the COM port: [ATTACH] Click [FW 1 Setup] and to...
Tips: The 4 long screws that hold the lid on extend all the way to the bottom, so make sure the camera is sitting on something, or else the fan...
Hi Chris, officially, we don't support the ST-8 any more. That said, here's a few suggestions: All the resources for it are here:...
Hi Bruce, We're pretty sure that it's a problem with the carousel bearings - and we did a re-design on later serial numbered units to prevent...
Ok, I'll follow up shortly.
Sorry to hear this.Usually this take just a few minutes to fix. My colleague @Tim will be able to assist.
Which model of filter wheel is it? a) FW7-STX seven position, 50mm square b) AFW-10-50SQ ten position, 50mm square c) AFW-12-50R twelve position,...
That's exactly the mistake. I agree with that. That seems off. Perhaps your measurement included the 5.1mm thickness of the adapter ring that...
Eric, when you install the filter wheel on the STXL, you remove the entire red front cover of the camera, and replace it with a red spacer.
There's a window in the camera, and there are filters in the filter wheel. Did you take that into account?
We'll need to see sample images. Have a look down the nose of the camera - is the shutter open? Do some alternating dark and light frames - does...
Some vignetting is likely, but probably tolerable. The sensor diagonal is about 22.5mm. A 1.25" filter has about a 25mm diameter path through...
Hi Oscar, so we think we know why N.I.N.A. is not happy with the filter wheel. Unlike versions prior to 2.2 which worked, they changed the way 2.2...
So you've disabled the SBIG+AO and are just using regular guiding with SBIG Universal? I'm confused. AO update rates and exposure times are...
Hi Martin, MaxIm 6.40 has some AO related changes. Details in the release notes: https://cdn.diffractionlimited.com/help/maximdl/Release_Notes.htm...
OK, no worries. What version of what software is driving this? e.g. MaxIm DL Pro 6.40 e.g. TheSky X 10.5.0 13572 64-bit ?
Sorry to hear about the weather... usually it ends sometime mid September, doesn't it?
Check the computer manufacturer for BIOS and driver updates; Check the Intel Driver and Support Utility if it has an Intel processor, or the AMD...
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