I doubt this is a software issue per se. You didn't say what camera model you are using. If it is an SBIG model, the camera will shut off...
Manual is fixed.
If the chamber is soaking wet it can cause the CCD to not work, though that wouldn't explain the RGH. Definitely agree with Colin - do your...
Silly question... did you install the DL Imaging driver? It's needed for the ASCOM driver to work.
First step: Please use CCDOPS to take an image and save in FITS format, zip it up and post it here.
Your CFW8 is over two decades old - old enough that we don't have all the records (or at least not in a modern software format that we can read)....
The KAF-16200 is a full-frame sensor, and as such does not support electronics shuttering. Only the STXL-11002 has electronic shuttering.
The settings for MaxIm DL Version 6 are stored in: Documents\MaxIm DL 6\Settings Just copy that folder over to the new machine, and voila!
We definitely can service it. The only way to determine the cost is to get it back and diagnose the problem. If you want to return it, @Tim...
It's an EPDM 2-011 size. McMaster Carr 9557K463 or Marco Rubber E1055-011.
That is not practical, unfortunately. It would take an engineer a couple of hours to put together a subset of the test procedure documents that...
The AO-X manual hasn't been updated, but all the necessary information is available elsewhere. The StarChaser SC-4 user manual explains how the...
There's definitely something wrong in the camera. My guess would be a failed internal power supply. That could be a problem on the analog card...
We can't diagnose with JPEG images. Please provide FITS.
It would likely overheat without the fan. The lower air pressure at altitude will have some impact on cooling delta.
Are you using your current license? You can't use an old one. Your current license starts with 2CRCV.
The mount is a Software Bisque Paramount ME. The telescope is indeed a Ritchey-Chretien made by RC Optical Systems. Looks like maybe a 16"...
Your image didn't come through...
We don't have an updated manual. MaxIm DL has documentation on the software side.
It will be launched in the next day or two.
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