We have a version called STC-428-P that is built specifically for photometry, as it includes a filter wheel that accepts standard photometric...
I don't know anything about the UPV3. That said, a custom cable can of course be built. Notes: The pinout for the connector is in the manual...
I think Tim might have the flu... if so he might be out of commission for a bit. :( We're just getting everything up and running again after the...
We have a standard RMA process. @Tim can help you with that. Whatever you do, do NOT try to fix an STX shutter issue yourself. They have to be...
Normally I'd ask for FITS frames... but this looks like very much like a sticking shutter. Make sure that the screws used to hold the nosepiece...
You might be able to view a bigger piece of a high resolution image without zooming out... but you will also need good eyesight!
This is very old hardware that is no longer supported. That said, you might try contacting our authorized independent service and repair center -...
Always use the optical back focus. Period. Please note that machining tolerances are on the order of +/- 0.25 mm, and that these can stack up.
Good to see that it worked as expected. Yes we can likely repair it if this becomes a problem. We do have limited parts remaining for STX; as I...
No problem doing that. There's a feature in the menu/toolbar system for adjusting the size of the icons, which will be useful because they will...
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