I checked and we have an ample supply of boards here. @Tim can provide RMA instructions.
We do have some parts available for ST-i. Please contact @Bill at sbig dot com.
Not sure... I'll have to defer that question to @Tim or @Bill.
The digital boards are compatible, but the EEPROM settings would have to be updated.
Unfortunately that camera model is over 10 years old, and parts are no longer available for it. I'm afraid we cannot repair it.
Nico, I'm afraid this could be a hardware failure; hopefully not the camera. First thing to check - use a different USB cable and plug the...
Martin, StarChaser supports up to 4x4 binning, though anything above 2x2 is done in software. The ASCOM driver supports all DL Imaging models....
Given your feedback, I've just added some information to the User Manual. Page 17 -...
That's a common issue with that style of connector. If you snag the cable and lever the plug sideways, it squashes together the two tines in the...
There are two readouts, which always operate simultaneously in the sensor. This isn't like a CCD - you can read out each pixel more than once....
You can select between the High Gain setting and the Low Gain setting using the Readout Mode selector. There is also an HDR mode, which...
When you're ready, let us know and @Tim will provide an RMA and instructions. Hopefully it's something simple like a sensor misalignment.
Error 17 is "Shutter Error". So that's a mechanical or electrical issue with the camera's shutter. It may require service. The blobs are ice....
For sure.
You may be very far out of focus - it takes quite a lot of turns to move the sensor position from one end to the other. You should be able to...
That photo makes it look like the mirror is not attached properly and is at an angle. Might be an illusion if the shot isn't perfectly...
Adapters should work just fine. USB-C includes separate connections to support USB 2.0.
Oh sorry, the new feature is in 6.50. That should hopefully launch in the next week or two.
https://cdn.diffractionlimited.com/help/maximdl/MaxIm-DL.htm#Release_Notes.htm
Our new StarChaser SC-4 is a major improvement on our SC-3. New features include: Built-in 0.7X focal reducer lens Improved focus adjustment...
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